Support
Need help? Email info@sirnur.com. We usually reply within 2 working days.
To help us find your account, include your player ID: in the game open ⚙️ Settings → Support — it's shown there.
Common questions
I changed phone — how do I get my progress back?
If you saved your progress with Google, sign in with the same Google account on the new phone. Otherwise use your recovery code from Settings → Backup & restore on the old phone.
A purchase didn't arrive.
Restart the game. If it's still missing, email us with your player ID and the order number from your Google Play receipt.
I want to report a player.
Tap the player at the table and choose Report.
How do I delete my account?
See how to delete your account.